'Artificial intelligence, others to drive Leadway Assurance operations'

• Published date: 01 February 2023
• Publication title: Nigeria - The Nation

Leadway Assurance will be deploying artificial intelligence (AI) this year, its Managing Director/Chief Executive Officer, Leadway Assurance, Tunde Hassan-Odukale has said.

Hassan-Odukale made this known in his New Year's message to stakeholders.

He said this became necessary with the business climates projected to experience significant debilitating micro and macroeconomic dynamics, ranging from inflationary cost pressures, exchange rate vagaries and disrupting talent attrition disclosed that the company

Hassan-Odukale: 'As the business environment evolves, the speed of change being driven by technology will never be slower. This, obviously, has profound implications for business. Therefore, we will be deploying more data-driven and research-oriented initiatives, adopting data and artificial intelligence practices for improved processes and quick decision-making to promote immersive and exceptional customer experience. Indeed, part of our emphasis this year is to significantly enhance our operational excellence with improvements in our technology use.

'Also, in this year and future years, we are committed to strengthening our risk management strategies and technical expertise to ensure such risks are properly identified, assessed, and proactively mitigated.

'I am confident that the future holds immense opportunities for all our businesses, given the government's huge investment in public infrastructure and imminent...